info@tourency.com
8/8 East Mall Road, LP-119/10/3, Mall Road, Kolkata, West Bengal, India - 700080

General Questions

Tourency Solutions LLP is a B2B travel technology platform connecting travel agents, corporate buyers, and travel suppliers. We streamline bookings, operations, and travel management through an integrated digital ecosystem.
Yes. We use advanced security protocols, encrypted systems, and strict data protection measures to safeguard all business and personal information.
Our support team is available during business hours (IST), with 24/7 assistance for urgent travel matters. You can contact us via phone, email, or the Contact Us page.
Our Terms & Conditions and Privacy Policy are available in the website footer and during the sign-up and login process.

For Travel Buyers (Corporate Clients)

Corporate clients can book domestic and international flights, hotel stays, MICE travel, group bookings, transfers, and customised corporate travel solutions.
Yes. Our platform allows you to set travel policies, monitor spending, approve requests, and generate detailed travel reports.
Yes. Registered corporate clients can access negotiated corporate fares and exclusive deals based on travel volume and partnership agreements.

Payments & Refunds

Cancellation and refund policies depend on the respective airline, hotel, or supplier. Applicable terms are displayed during booking, and our team assists with processing refunds.
Payments are processed securely via authorised payment gateways. Corporate and agent credit terms are available based on partnership agreements.
Commissions and payouts are processed according to agreed partnership terms. Detailed reports and transaction history are available through the dashboard.
Need Assistance?

Have a Question?

Our team at Tourency Solutions LLP is here to help you with registrations, bookings, partnerships, and support.

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